How we use AIwith your data.
We build AI systems for a living, so you should know exactly how we use AI ourselves and how we handle what you share with us. These are the rules we run on.
01Our method
Every workflow we build assigns each step to the right kind of intelligence, and never asks AI to do what a rule or a person should. We apply the same standard to our own operations.
Rules automate certainty.
Routing, syncing, scheduling, and calculations run on predictable, auditable logic.
AI handles ambiguity.
Models summarize, classify, extract, and draft, inside guardrails and never as the final word.
Humans own consequence.
People approve what matters: sending, spending, and deciding.
02Where we use AI
- Summaries and drafts. We may use AI to summarize meeting notes or transcripts, extract action items, and draft follow-up emails.
- Research and analysis. We use AI to help analyze workflows, documents, and options during an audit or build.
- Building and testing systems. AI helps us write, review, and test the automations we deliver.
The free AI Opportunity Snapshot is not AI. It’s a simple calculator that runs in your browser using fixed rules.
03Humans stay in control
The same principle applies to what we build for you: consequential actions keep a human approval step by design, so your team keeps the judgment.
04Your data in a project
- Minimum access. We ask only for the access a task needs, and we work through your accounts and tools wherever we can.
- You keep ownership. You keep the automations, the accounts, and the documentation. Systems are built to be portable.
- Clean handoff. Access we were given is documented, and we help you remove it when the work or the support ends.
- Confidential by default. We treat what you share as confidential and use it only to do the work you hired us for.
- Training on sensitive data. When we train your team, we cover what data may and may not go into AI tools, as part of Training & Governance.
05What we don’t do
- We don’t use what you share with us to build or train our own AI models.
- We don’t paste your confidential data into tools that haven’t been approved for that purpose.
- We don’t let AI make consequential decisions on its own.
- We don’t sell your information or use it for advertising.
06Providers & changes
We use third-party AI model and software providers under their business terms. Models, APIs, and vendor policies change, and we monitor for it. That’s a core part of Managed AI Operations, and we tell you if a change affects how your data is handled. For the full list of how we handle personal information, see our Privacy Policy.
07If something goes wrong
If we learn of a problem that affects your data, we’ll tell you promptly, explain what happened and what we’re doing about it, and keep the logs needed to reconstruct events. Governance means being able to show your work when it matters.
08Questions
Want to know more about how we handle AI or data for a specific project? Ask before you start, and we’ll answer in writing.
Jordan Mason, Founder, Launch AI Works
[email protected] · 605-430-1654