01Agreement

By using launchaiworks.com or buying from Launch AI Works (“we,” “us”), you agree to these terms. If you’re using the site for an organization, you confirm you’re authorized to do so. If you don’t agree, please don’t use the site.

02Our services

We provide AI and automation consulting, implementation, training, and ongoing operations support, as described on our Services and Pricing pages. Descriptions on this site are informational and are not an offer that binds us until scope and price are confirmed, either by the fixed-scope package you purchase or in writing for custom work.

03The AI Opportunity Snapshot

The Snapshot is a free estimating tool. Its figures are rough estimates calculated from what you enter. They are not a quote, a proposal, or a guarantee of savings, and they are not legal, financial, or professional advice. Real results depend on data quality, systems, and how work actually flows, which is what an AI Operations Audit measures.

04Purchases & payment

• Fixed scope, fixed price. Prices on the Pricing page are in US dollars. Each engagement states what is included, what is excluded, and what we need from you, before payment, not after.
• Payments. Online purchases are processed by Stripe. We don’t see or store your full card details.
• Training sessions. On-site sessions beyond 50 miles of Rapid City include travel and lodging, which are quoted and agreed in writing before booking.
• Managed AI Operations. Billed monthly. You can cancel with 30 days’ notice.
• Changes and refunds. Because every engagement has a written scope, rescheduling, cancellation, and refund terms are confirmed in that scope. If you need to cancel or change something you’ve already purchased, contact us and we’ll work it out in good faith.

05Your responsibilities

• Give us accurate information and the access we reasonably need to do the work.
• Make sure you’re allowed to share any data, accounts, or documents you give us.
• Don’t submit passwords, payment card numbers, government ID numbers, or health information through our forms or email. If a project needs sensitive access, we’ll set up a safer way to do it together.
• Keep final decisions about consequential actions with your people, as we design systems to do.

06Ownership

You own what we build for you. Systems are designed to be portable and documented, and you keep the automations, the accounts, and the documentation, once the engagement is paid in full. We keep ownership of our pre-existing tools, templates, methods, and know-how, and grant you the right to use them as part of what we deliver. Third-party software and services remain subject to their own licenses. The content, design, and branding of this website belong to Launch AI Works.

07Third-party tools

Our work often connects services we don’t control, such as CRMs, email and document platforms, payment providers, and AI model providers. Your use of them is governed by their terms, and we aren’t responsible for their outages, pricing changes, or policy changes, though we do help you plan for and respond to them, especially under Managed AI Operations.

08Disclaimers

This website is provided “as is,” without warranties of any kind. We work hard to deliver systems that do what we say they will, but we can’t promise specific business outcomes, uninterrupted operation, or that AI outputs will be error-free, which is why we keep a human approval step on consequential actions.

09Liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, or data. Our total liability for any claim related to a service is limited to the amount you paid us for that service in the 12 months before the claim arose. Nothing here limits liability that can’t legally be limited.

10Using this site

Please don’t misuse the site: no attempts to break, probe, or overload it, no automated scraping that burdens it, no spam through our forms, and no using it for anything unlawful. We may block access that threatens the site or other people.

11Governing law

These terms are governed by the laws of the State of South Dakota, without regard to conflict-of-law rules. Disputes will be handled in the state or federal courts located in or serving Pennington County, South Dakota, and we’d always rather talk first and resolve things directly.

12Changes & contact

We may update these terms and will change the date above when we do. Continued use of the site after an update means you accept the new version; changes won’t alter the terms of an engagement already underway. See also our Privacy Policy and AI & Data Practices.

Jordan Mason, Founder, Launch AI Works
Rapid City, South Dakota
[email protected] · 605-430-1654